This warranty covers the hardware for up to two years, other materials for one year, and the insulated glass for 20 years. all other warranties, including of merchantability and fitness for purpose, are disclaimed and excluded. I am trying to replace glass in Ply gem sash window. They agreed that the window was covered by the lifetime warantee and came to my home and replaced it. Ply Gem Windows has an extensive product portfolio to make finding the right window or patio door easy. I took old glass and measured it: 708 x 793 x 18 mm. JELD-WEN offers a different warranty for its aluminum and vinyl windows, but the warranty covers the glass, hardware and installation. The seals in the panes are now failing and I have been trying to get them replaced under warranty. Ply Gem’s windows deliver more than outstanding quality, unmatched energy efficiency and easy maintenance. Contact the PLY GEM Warranty Claims Department at (800) 635-6253 promptly following the discovery of any covered defect. Perfect Lift Window Treatment (9116) FANMATS (9103) Everbilt (8938) M-D Building Products (8935) Noble House (8693) KOHLER (8307) HomeRoots (8111) Drill America (7853) ... Ply Gem 14 in. Ply Gem is the supplier of the windows for my home. The more expensive the window, the better and longer the warranty. Compare to the warranty offered by Sunrise windows. The distributor and the rep inspected the window and determined it was covered. Get Status Updates Get automatic status updates on a single order or all of your orders. I bought Ply Gem windows for my residence on 11- 15-2010. The following schedule will be applied to calculate compensation for each MW Vinyl-Clad Window determined to have Level 1 Damage where a Claim Form is postmarked or otherwise received by the Claims Administrator outside the window’s applicable Warranty Period. HomeSealed - in most cases I would tend to agree with you, but in this case it was a warranty issue and the Ply Gem rep had to get involved. Polypropylene Plastic 3-Board Closed Board and Batten Shutters Pair in Black View Current Orders Get a snapshot of all current orders and their status. x 59 in. Viewed 2k times 0. I bought the home from the builder. As a general rule of thumb, vinyl components are backed by a limited lifetime warranty, glass defects by a one-year warranty and insulated glass units by a 20-year warranty. Typically, once a window meets the needs of the manufacturer, it must also be subjected to third-party. Ply Gem offers a slightly different warranty on each of their windows so read the warranty that applies to the series you are considering prior to your purchase. Locating the right replacement Ply Gem Window hardware parts require a good know-how and understanding of them. Ply Gem: Each window type differs in available colors - the Fiberglass Essence Series has the most options (16), and the Aluminum Series has the least (3). Ply gem service is terrible .I have broken window I need replaced and all I get is the runaround .One month later I still have a shattered glass window on the front of my house. Ply Gem also offers a limited warranty on its products, but the warranty varies significantly depending on the brand and type that you choose. However, some of the windows have been marketed under the name Ply Gem Windows. 52 talking about this. ... Class Members will receive between 17.5% and 50% of the window cost depending on the age of the window. My local glass installer is very frustrated with dealing with them also, so now I have to go through a 3rd party, the builder, which will cost me more. PLY GEM will investigate the claim, and if a defect covered by the warranty is confirmed, PLY GEM shall, within a reasonable amount of time, either repair or replace the defective window or door or i had a ply gem sliding patio door installed 3 years ago, customer service real poor ;;;, service person has replaced all weather stripping, but the non sliding door frosts up on the bottom rail about 3 inches up when cold, windows dont frost, need to remove non slider part and insulate under door between door and frame, called custermer service many times, no respondse, i … I'm leaning toward the Ply Gem windows for two reasons: I only found good things said about them and they seem affordable with a good warranty. Detailed warranty information for each series and window can be found on the Ply Gem website. The distributor was at the mercy of the rep placing the order - the rep ordered the wrong size (the first time). course of dealings, custom and usage, statements, labels, advertising and product representations of Level 1 Relief (Out of Warranty). To see each product's color options, see the Milgard site. Rectangular White PVC Weather Filter Gable Louver Vent Model# SQGV14H04H $ 26 76 $ 26 76. 4 years ago, one of my windows failed, so I contacted Ply Gem, as the window has a lifetime warantee. Ply Gem 11 in. Ply Gem believes in the quality and value of its replacement window products and backs each unit with a hassle-free limited lifetime warranty. No one with Ply Gem customer service will return my phone calls! The majority of the windows have been marketed under the trade name MW Manufacturers; however, some of the windows have been marketed under the trade name Ply Gem Windows. Active 3 years, 2 months ago. And should you ever decide to move away, your warranty is completely transferable to the next homeowner. Find Ply Gem Window Parts. mrbb008, a wise decision, I must say. In general, the warranty is pretty weak. Doing so appropriately and just in the nick of time might keep your house workplace or environment from a huge quantity of loss carried by poor weather conditions or unfriendly area issues! No questions asked. You can select your windows depending on many factors, including energy efficiency, which saves you money and is good for the environment, as well as impact protection, noise reduction, or to prevent too much condensation. Ply Gem offers a lifetime limited warranty on their various series of windows. they never honored the warranty. I understand I may also call your service center at (844) 247-6226 to be put in contact with a local window dealer. Caveat Emptor. By submitting this form, I agree to be contacted by a window dealer in my area to schedule a free consultation, as well as receive product information by email. Every window is a reliable combination of performance and value. Ply Gem replacement windows or new construction Windows? window comments. Business Details This is a multi-location business. The class action also alleges that Ply Gem knew or should have known that its vinyl clad windows did not satisfy the testing, certification, labeling and performance requirements of the International Residential Code (“IRC”). additional disclaimer: this is the sole warranty for ply gem windows’ window and door products. Each Ply Gem product that the company carries has it's own warranty terms and limitations. Lockheed Window Corporation - 334-1 MariTech Windows - 1477-1 Mathews Brothers Company - 335-1 Mercury Excelum, Inc. - 336-1 Phace LLC dba Accent Windows - 1126-1 PIVA Group spa - 1722-1 Ply Gem Window Group (Alenco - GA) - 162-1 Ply Gem Window Group (OH) - 1411-1 Ply Gem Window Group (VA) - 1408-1 Qinhuangdao ABP, Co. LTD. - 1608-1 The IRC, however, will not utilize the third-party results unless the data is certified by an approved inspection agency. The quote I got from Home Depot on the Simontons was about $600 per window installed, which really seems quite expensive (I was hoping to spend no more than $450-475 per window installed). They provide you with all the features you’ve come to expect from Ply Gem Windows — energy efficiency, durability and low maintenance. Depending on the window purchased, Ply Gem offers a variety of finish options. Ply Gem Industries, Inc. is engaged as a supplier of vinyl siding, stone veneer, casement windows and other building materials. 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